Terms of Service

Last Updated: January 1, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Electi Consultants ("Company," "we," "us," or "our") governing your access to and use of our AI-powered life sciences consulting platform, including all related services, features, content, and applications (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

2. Eligibility & Account Registration

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.

2.2 Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

2.3 Corporate Accounts

If you register on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

3. Services & Subscription

3.1 Service Description

Electi Consultants provides AI-powered analytics and consulting tools for life sciences organizations, including:

  • Operations Excellence optimization
  • Growth Analytics and forecasting
  • Leadership Development insights
  • Clinical Trials optimization
  • R&D Productivity analysis

3.2 Subscription Plans

We offer various subscription tiers with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis. You agree to pay all applicable fees as described in your selected plan.

3.3 Free Trial

We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

3.4 Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Services.

4. Payment Terms

4.1 Fees & Billing

You agree to pay all fees associated with your subscription plan. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

4.2 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for renewal fees.

4.3 Price Changes

We may change subscription fees at any time. We will provide at least 30 days' notice of price increases. Continued use of the Services after a price change constitutes acceptance of the new fees.

4.4 Taxes

All fees are exclusive of applicable taxes, which you are responsible for paying.

5. Acceptable Use Policy

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Use the Services for competitive analysis or benchmarking
  • Reverse engineer, decompile, or disassemble the Services
  • Share your account credentials with others
  • Use automated systems to access the Services without permission
  • Misrepresent your identity or affiliation

6. Intellectual Property Rights

6.1 Our Rights

The Services, including all content, features, functionality, software, and technology, are owned by Electi Consultants and protected by copyright, trademark, patent, and other intellectual property laws.

6.2 Your Rights

You retain all rights to the data and content you submit to the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and analyze your data solely to provide the Services.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Services, we may use them without any obligation to you.

7. Data & Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. We are committed to protecting your data in accordance with:

  • SOC 2 Type II standards
  • HIPAA compliance requirements
  • 21 CFR Part 11 regulations
  • GDPR and CCPA privacy laws
  • Industry best practices for data security

8. Disclaimers & Limitations

8.1 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Services are provided "as is" and "as available" without warranties of any kind.

8.2 AI-Generated Insights

Our AI tools provide insights and recommendations based on data analysis. These are for informational purposes only and should not be considered professional advice. You are responsible for validating and implementing any recommendations.

8.3 No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
  • WE ARE NOT LIABLE FOR ANY LOSS OF DATA, PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
  • THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

10. Indemnification

You agree to indemnify, defend, and hold harmless Electi Consultants, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content

11. Termination

11.1 By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

11.2 By Us

We may suspend or terminate your access to the Services at any time for:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Any reason with 30 days' notice

11.3 Effect of Termination

Upon termination, your right to use the Services ceases immediately. We may delete your data after a reasonable period, subject to legal retention requirements.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally.

12.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except as prohibited by law.

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in Santa Clara County, California.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending email notifications
  • Requiring acceptance upon login

Your continued use after changes constitutes acceptance of the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Electi Consultants.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

15.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

16. Contact Information

For questions about these Terms, please contact us:

Electi Consultants

Legal Department
123 Innovation Drive
Palo Alto, CA 94301
United States

Email: legal@electiconsultants.com
Phone: +1 (650) 555-0104

Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.