Privacy Policy

1. Introduction

Electi Consultants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. This policy applies to all users of our AI-powered life sciences consulting platform.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that identifies, relates to, or could reasonably be linked with you, including:

• Name, email address, phone number
• Company name and job title
• Account credentials (username and encrypted password)
• Payment and billing information
• Professional information and industry sector

2.2 Business Data

When you use our AI tools, we collect:

• Operational metrics and performance data
• Financial and growth analytics data
• Team and organizational information
• Clinical trial and R&D data
• Analysis results and reports generated

2.3 Technical Information

We automatically collect:

• IP address, browser type, and device information
• Usage data and interaction patterns
• Cookies and similar tracking technologies
• Log files and system activity

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver AI-powered analytics, insights, and recommendations
• Improve Platform: Enhance features, develop new tools, and optimize performance
• Personalization: Customize your experience and provide relevant content
• Communication: Send updates, newsletters, and support messages
• Security: Protect against fraud, unauthorized access, and security threats
• Compliance: Meet legal obligations and regulatory requirements
• Analytics: Understand usage patterns and improve our services

4. Data Security & Compliance

4.1 Security Measures

We implement industry-leading security practices:

• Encryption: End-to-end encryption for data in transit and at rest
• Access Controls: Role-based access and multi-factor authentication
• Monitoring: 24/7 security monitoring and threat detection
• Audits: Regular security audits and penetration testing
• Compliance: SOC 2 Type II, HIPAA, and 21 CFR Part 11 compliant

4.2 Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records and analytics

You may request deletion of your data at any time, subject to legal retention requirements.

5. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Cloud hosting and infrastructure providers
• Payment processors and billing services
• Analytics and monitoring services
• Customer support platforms

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Enforce our terms and conditions
• Protect our rights, property, and safety
• Prevent fraud and security threats

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information
• Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@electiconsultants.com

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Measure marketing campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may limit platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with third-party providers
• Compliance with applicable data protection laws
• Adequate security measures for international transfers

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

11. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is required by law
• Legitimate Interest: Processing is necessary for our legitimate business interests

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes
• Requiring acceptance of new terms upon login

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Your Privacy Matters

At Electi Consultants, we are committed to maintaining the highest standards of data protection and privacy. We continuously review and enhance our security measures to protect your information. If you have any concerns about how we handle your data, please don't hesitate to reach out to our Privacy Officer.