What are your shipping policies?
We offer free shipping on all orders over $100 within the United States. International shipping rates vary by location. Most orders ship within 1-2 business days, and delivery typically takes 3-5 business days for domestic orders.
How do I register for a racing event?
You can register for our racing events through the Races page on our website. Each event has specific registration requirements and deadlines, so be sure to check the event details for complete information.
Do you offer returns or exchanges?
Yes, we offer a 30-day return policy for unused and unopened products. For clothing items, we offer exchanges for different sizes. Please contact our customer support team to initiate a return or exchange.
Are your drones suitable for beginners?
We offer drones for all skill levels, including beginner-friendly models. Look for drones labeled as "Beginner" or "Entry-Level" in our store. We also provide resources and tutorials to help new pilots get started.
How can I become a TurboWing partner or sponsor?
We're always looking for partnerships that can benefit the drone racing community. Please contact us at partnerships@turbowing.com with your proposal, and our team will get back to you to discuss potential collaboration opportunities.