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Terms of Service

Last Updated: January 2025

Welcome to WAIMI. These Terms of Service ("Terms") govern your access to and use of our website, services, and AI-powered business planning tools. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Services

WAIMI provides AI-powered business planning and strategy services, including:

• Business plan generation and customization
• Financial projections and modeling
• Market analysis and competitive research
• Operational planning and optimization
• Growth strategy development
• AI tool recommendations and integration guidance
• Website creation and digital presence services
• AI chat consultation and support

3. User Accounts

Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.

4. Payment Terms

Pricing

Our services are offered at the prices displayed on our website. We reserve the right to change prices at any time, but changes will not affect orders already placed.

Payment Processing

• All payments are processed securely through third-party payment processors
• One-time payments are due at the time of purchase
• Recurring charges (if applicable) will be billed according to your selected plan
• You authorize us to charge your payment method for all fees incurred

Refund Policy

We offer a 14-day satisfaction guarantee. If you are not satisfied with our services, contact us within 14 days of purchase for a full refund. Refunds are processed within 5-10 business days.

5. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, software, and AI-generated content, is the property of WAIMI or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any business information, data, or content you provide to us. By using our services, you grant us a limited license to use your content solely to provide our services to you.

Generated Content

Business plans, financial projections, and other materials generated through our AI services are provided to you for your use. You own the output, but we retain the right to use anonymized, aggregated data to improve our services.

6. Acceptable Use

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Scrape, copy, or reverse engineer our AI technology
• Use our services to compete with us
• Impersonate others or provide false information
• Harass, abuse, or harm others

7. AI Services Disclaimer

Important: Our AI-powered services provide guidance and recommendations based on algorithms and data analysis. However:

• AI-generated content should be reviewed and customized for your specific situation
• We do not guarantee the accuracy, completeness, or suitability of AI-generated content
• Financial projections are estimates and not guarantees of future performance
• You should consult with qualified professionals (accountants, lawyers, business advisors) before making business decisions
• We are not responsible for business outcomes based on our recommendations

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WAIMI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR OUR SERVICES IN THE PAST 12 MONTHS
• WE ARE NOT LIABLE FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
• WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SERVICES OR CONTENT

9. Warranties and Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties that services will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of AI-generated content

10. Indemnification

You agree to indemnify, defend, and hold harmless WAIMI, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your business decisions based on our services

11. Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice, for any reason including:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• At our sole discretion

Upon termination, your right to use our services will immediately cease.

12. Modifications to Services and Terms

We reserve the right to:

• Modify or discontinue our services at any time
• Update these Terms at any time
• Change pricing and features

Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

14. Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and WAIMI regarding our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

15. Contact Information

For questions about these Terms, please contact us:

• Email: prompt@WAIMI.xyz
• Phone: +1 (352) 779-7833
• Address: Palo Alto, California, USA

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