Privacy Policy

Last Updated: January 22, 2025
Effective Date: January 22, 2025
Governing Law: State of Florida, United States

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase our services
• Use our AI business planning tools
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

Personal information may include:

• Contact Information: Name, email address, phone number, mailing address
• Account Credentials: Username, password (encrypted)
• Billing Information: Credit card details, billing address (processed through secure third-party payment processors)
• Business Information: Company name, industry, business size, revenue data
• Professional Information: Job title, role, professional background

1.2 Business Planning Data

1.3 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, features used
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Generate AI-powered business plans and strategic recommendations
• Process financial projections and market analyses
• Provide customer support and respond to inquiries
• Deliver purchased products and services
• Manage your account and preferences

2.2 Service Improvement

• Improve and personalize our AI algorithms
• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Conduct research and analytics

2.3 Communication

• Send service-related notifications and updates
• Provide customer support and technical assistance
• Send marketing communications (with your consent)
• Respond to your inquiries and requests

2.4 Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and other agreements
• Resolve disputes and investigate complaints

3. AI Training and Data Usage

To improve our AI systems, we may use:

• Anonymized Data: Aggregated, de-identified data with all personally identifiable information removed
• Statistical Patterns: General trends and patterns across multiple users (no individual data)
• Performance Metrics: System performance data and error logs

This anonymized data helps us improve accuracy, expand industry coverage, and enhance recommendation quality while protecting your confidential information.

4. Data Security and Protection

4.1 Security Measures

We implement comprehensive security measures to protect your information:

• Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
• Access Controls: Multi-factor authentication, role-based access, principle of least privilege
• Infrastructure Security: SOC 2 Type II compliant hosting, firewalls, intrusion detection
• Monitoring: 24/7 security monitoring, automated threat detection, regular vulnerability scans
• Employee Training: Security awareness training, background checks, confidentiality agreements
• Incident Response: Documented procedures for breach notification and remediation

4.2 FUTSA Compliance

In accordance with the Florida Uniform Trade Secrets Act (Chapter 688, Florida Statutes), we:

• Treat your business plans and proprietary information as trade secrets
• Implement reasonable security measures to maintain secrecy
• Require confidentiality agreements from all employees and contractors
• Limit access to confidential information on a need-to-know basis
• Maintain audit logs of all access to sensitive data

4.3 Limitations

While we implement industry-leading security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information using the most advanced technologies available.

5. Data Sharing and Disclosure

5.1 We Do NOT Sell Your Data

WAIMI does not sell, rent, or trade your personal information or business data to third parties for marketing purposes.

5.2 Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protection)
• Protection of Rights: To protect our rights, property, safety, or that of our users
• With Your Consent: When you explicitly authorize us to share specific information

5.3 Tony-Wolf Ecosystem

As part of the Tony-Wolf Ecosystem, we may share limited information with our affiliated companies (CoachWolf.services, AProcessRedesigned.com) only when:

• You explicitly request integrated services across platforms
• You provide written consent for data sharing
• It's necessary to deliver services you've purchased

All ecosystem partners are bound by the same privacy and security standards.

6. Data Retention

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations (typically 7 years for financial records under Florida law)
• Resolve disputes and enforce agreements
• Maintain business records for legitimate business purposes

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Privacy Rights

7.1 Under Florida Law

As a Florida resident, you have the right to:

• Know what personal information we collect about you
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal exceptions)
• Opt-out of marketing communications

7.2 Under Federal Law (CCPA/CPRA for California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

7.3 Under GDPR (for EU Residents)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7.4 Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: Holly@WAIMI.xyz or Craig@WAIMI.xyz
• Phone: +1 (321) 345-1023
• Mail: WAIMI, PO Box 360324, Melbourne, FL 32936

We will respond to your request within 30 days as required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

8.1 Types of Cookies

• Essential Cookies: Required for the Service to function (login, security)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use the Service (Google Analytics)
• Marketing Cookies: Track your interactions for advertising purposes (with consent)

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

9. Third-Party Service Providers

We work with trusted third-party service providers who assist us in operating our Service:

9.1 Payment Processing

• Stripe, PayPal, or similar payment processors
• We do not store your full credit card information
• Payment data is encrypted and handled according to PCI DSS standards

9.2 Analytics

• Google Analytics for website usage analysis
• Data is anonymized and aggregated
• You can opt-out using browser extensions or settings

9.3 Cloud Infrastructure

• Amazon Web Services (AWS) or similar cloud providers
• SOC 2 Type II compliant infrastructure
• Data centers located in the United States

All third-party providers are contractually obligated to protect your information and use it only for the purposes we specify.

10. Intellectual Property and Trade Secrets

However, we retain ownership of:

• Our proprietary AI model architectures
• Training datasets and neural network algorithms
• Software platform and APIs
• WAIMI branding and trade dress
• Analytical frameworks and methodologies

These assets are protected as trade secrets under FUTSA and other applicable intellectual property laws.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

12. International Data Transfers

WAIMI is based in Florida, United States. If you access our Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.

We implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable laws, including:

• Standard contractual clauses approved by the European Commission
• Privacy Shield principles (where applicable)
• Adequate data protection measures as required by GDPR

13. Data Breach Notification

In the event of a data breach that compromises your personal information, we will:

• Notify affected users within 72 hours of discovery (as required by GDPR)
• Notify appropriate authorities as required by Florida law and federal regulations
• Provide details about the breach, affected data, and remediation steps
• Offer credit monitoring or identity protection services if appropriate

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Florida-Specific Provisions

As a Florida-based company, WAIMI complies with all applicable Florida state laws, including:

• Florida Information Protection Act (FIPA): We maintain reasonable security measures to protect personal information
• Florida Uniform Trade Secrets Act (FUTSA): We protect your business information as trade secrets
• Florida Deceptive and Unfair Trade Practices Act: We engage in fair and transparent business practices

17. Dispute Resolution

Any disputes arising from this Privacy Policy shall be governed by the laws of the State of Florida and resolved in the courts of Brevard County, Florida, or through binding arbitration as specified in our Terms of Service.

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